Troubleshooting

Common issues and solutions when using IMAS-Core.

Installation Issues

Could not import ‘imas_core’: No module named ‘imas_core’. Some functionality is not available.

Problem: IMAS-Core not installed correctly

Solutions:

  1. Verify installation:

    pip list | grep imas-core

  2. Reinstall:

    pip install --force-reinstall imas-core

  3. Check Python version:

    python --version

Getting Help

If you can’t find the solution:

  1. Check Documentation: - User Guide - User guide - Developer Guide - Developer guide - Backends - Backend documentation

  2. Search Issues: - https://github.com/iterorganization/IMAS-Core/issues

  3. Report Bug: - Include: OS, Python version, IMAS-Core version - Include: Full error message and stack trace - Include: Minimal code to reproduce

  4. Contact Support: - Email: imas-support@iter.org